Question 1

Do customers need to download an app or create an account to tip?

Accepted Answer

No. Customers simply scan the QR code using their standard phone camera, select a tip amount or staff member, and pay using Apple Pay, Google Pay, credit cards, or instant bank wire.

Question 2

Does Naponi hold customer funds in a digital wallet?

Accepted Answer

No. Naponi is non-custodial. Tips settle directly into the business payment account you configure (IBAN, Swift, routing numbers).

Question 3

Can we track tips by employee or table?

Accepted Answer

Yes. Naponi supports both general venue QR codes and table-bound or staff-attributed QR codes, giving businesses granular real-time metrics and individual staff tracking.