Do customers need to download an app or create an account to tip?

No. Customers simply scan the QR code using their standard phone camera, select a tip amount or staff member, and pay using Apple Pay, Google Pay, credit cards, or instant bank wire.

Does Naponi hold customer funds in a digital wallet?

No. Naponi is non-custodial. Tips settle directly into the business payment account you configure (IBAN, Swift, routing numbers).

Can we track tips by employee or table?

Yes. Naponi supports both general venue QR codes and table-bound or staff-attributed QR codes, giving businesses granular real-time metrics and individual staff tracking.

Is it rude not to tip in New Zealand?

Not at all. Leaving zero tip is entirely acceptable and normal across all New Zealand hospitality.

🇳🇿 Oceania • NZD (NZ$)

Tipping in New Zealand: 2026 Etiquette, Rates & Customs

Tipping is not customary or expected in New Zealand, as hospitality workers earn a fair minimum wage. However, 10% for genuinely exceptional dining is warmly appreciated.

Cultural Context & Etiquette

Kiwi hospitality is egalitarian and relaxed. Tipping is never pressured, but tourists frequently reward memorable dining experiences.

Sector Breakdown

Restaurants & Dining: 5% - 10% (Optional) — 10% for attentive, standout table service.
Cafes & Brunch: Tip jar spare coins — Dropping $1-$2 into the counter jar is common.
Bars & Wineries: 0% (No tip) — Not customary when ordering drinks at the bar.
Hotels: NZ$ 2 - 5 per bag — Appreciated in 5-star Auckland and Queenstown lodges.
Taxis: Round up to nearest dollar — Round up to the nearest dollar.

Cash vs Digital Tipping

New Zealand is driven by EFTPOS and contactless cards. Contactless QR tipping lets international visitors express gratitude effortlessly.

Hospitality Business Operators in New Zealand

Cafes and winery estates across Queenstown and Wellington use Naponi to cater to international tourists who want to tip.

Set Up Naponi QR Tipping Free →